Product release and availability, retail and distribution, revisions and QR codes/missing guidebooks, and digital downloads
The publisher is responsible for release dates, retail availability, reprints and revisions, stocktake, distribution arrangements and translations, as well as issues to do with print quality and guidebooks (which is usually a piracy issue as the publisher does not publish QR codes or create oracle decks without a printed guidebook included in the deck), so we encourage you to email them directly with your query at [email protected]
If you have a query about an app, including release dates and/or technical issues and functionality, please contact the app publisher directly with your query at [email protected]
For delays with orders, including pre-orders, please follow up with the retailer. It may also be of use to reach out to the distributor or sub-publisher in your country, or with Blue Angel Publishing directly [email protected] to find out information about specific delays in printing or distribution. We do not usually have specific information about delays in printing and distribution so these recommended sources will be more able to provide you with the relevant information.
If you have a query about accessing Alana’s digital downloads, you can contact CD Baby (the digital distribution agency for Alana’s digital work across all available platforms including Spotify, Apple Music, Amazon and so forth) at [email protected].
We appreciate your interest in Alana’s work and we understand how frustrating it can be to find the right person to answer your question. We don’t have access to the relevant information – only the above channels will be able to provide you with the information you need – and so we are also grateful for your patience and sincerely hope that it is swiftly answered and your connection with Alana’s work brings beauty, healing and grace into your world.